Transcript Request

Please note, due to the current COVID-19 public health orders issued by Santa Clara County, the pick-up transcript option is unavailable. You may still place an order for transcripts to be mailed or delivered electronically.

 
Palo Alto University has given the National Student Clearinghouse authorization to provide online ordering service of official transcripts for its students and alumni 24 hours a day, 7 days a week.
 

Online Transcript Service

Palo Alto University has given the National Student Clearinghouse authorization to provide transcript ordering via the web. To order official transcript from the National Student Clearinghouse, please click on the following link based on your program:
 
When placing your transcript order through the Clearinghouse, you will need to enter either your student id# or social security # (both fields are shown, but only one is required for your order). Proceed to fill in the rest of the required information.
 
The NSC site walks you through placing your order, including delivery options offered by PAU. You can order and pay online for as many transcripts as you like in a single session. No need to enter your payment information more than once.
 

If you are sending your transcripts to APPA CAS, APPI CAS, or PSYCAS

  1. You will be prompted on the Clearinghouse with the question “Who are you sending your transcript to?”
  2. Select “Education Organization, Application Service and Scholarships” from the drop-down menu,
  3. From the “Select Organization” drop-down, select the appropriate organization and application service (APPA CAS, APPI CAS, PSYCAS, etc.). 
  4. You will then be required to enter your CAS Transcript ID. You will not be able to move forward with your order unless you enter the Transcript ID issued to you. 

 

Consent to Release Form

Everyone must complete the Consent to Release Form to ensure confidentiality and to comply with federal regulations when using the internet to authenticate yourself. Your order will not be complete until this form has been signed electronically online, or printed, signed and faxed back to the Clearinghouse to the number shown. Forms need to be faxed to the Clearinghouse and not to PAU. Do not return this form to PAU.
 
If you order the transcript through a mobile or device other than a computer or laptop, you will not be able to sign electronically, but rather follow the instructions provided to sign and fax in the form to NSC. Once your transcript order is completed, you will receive an Order Confirmation number. Make a note of this number, as it may be needed for you to follow up on your order. An email will be sent to you, once your transcript has been sent.
 

Need Help?

If you need help or have questions about the National Student Clearinghouse's transcript ordering service, contact them via e-mail at transcripts@studentclearinghouse.org or phone 703-742-7791.