Interlibrary Loan
Interlibrary loan (ILL) is a free service offered by the PAU Library for students, faculty, and staff to request electronic copies of journal articles and book chapters for educational purposes using Tipasa, PAU's ILL system.
The PAU Library does not provide physical items through ILL but does supply electronic copies of documents to the extent allowed by copyright laws and licensing terms (i.e., a single article from a journal or a single chapter from a book).
Brief instructions for using ILL are provided below. Complete ILL instructions and policies can be found in the PAU Library | Interlibrary Loan Services Guide, along with tips and tricks for finding elusive library materials.
Please contact our ILL staff by emailing ill@paloaltou.edu if you have any questions or need additional assistance when using our ILL services. Questions regarding ILL policies and procedures may be directed to librarian@paloaltou.edu.
ILL Instructions for PAU Users
Please refer to the guide linked below for complete ILL instructions and policies, as well as for information to help you locate library materials that are freely available online or elsewhere.
ILL Authentication
You will need to log into the PAU databases and WorldCat Discovery using your OneLogin credentials (PAU email address and password) in order to submit article and chapter requests and receive copies via electronic delivery using ILL. Please email librarian@paloaltou.edu if you have any difficulties with authentication.
ILL Electronic Deliveries
ILL documents will be delivered electronically to your library account in WorldCat Discovery, where you may download deliveries within 30 days of receipt and manage your ILL transactions. Use the direct link below to go to your library account's ILL portal.
Submitting ILL Requests
Using the PAU Databases:
When searching the PAU databases (linked below), you may submit an automated ILL request for a document if a full-text link is not available. Just click on the ILL request link in the database record. The appropriate request form (article copy or chapter copy) will launch with the citation information autofilled, and you will only need to complete the remaining required fields before submitting.
Using WorldCat Discovery:
To obtain a document using a citation when the material is not available through the PAU Library, you may submit a manual ILL request via your library account in WorldCat Discovery using the link below. You will need to select the appropriate request form (article copy or chapter copy) and complete all of the required fields before submitting.
Request Limits:
PAU users are allowed to have a maximum of 15 active requests in progress at any given time. Requests are in progress from the time they are submitted until the time they are closed (filled or canceled). Once this limit is reached, the ILL system will stop accepting new requests but will begin accepting them again as active requests are closed. Otherwise, there is no request limit.
ILL Help
Please contact the ILL staff via email at ill@paloaltou.edu if you have any questions or need any assistance with placing an ILL request for the materials you need.
Can't find a complete item through the PAU Library that you can check out or view online, like a book or a video? Submit an Item Request Form (linked below) to let the PAU librarians know what you need.
PAU LIBRARY | INTERLIBRARY LOAN SERVICES GUIDE PAU LIBRARY | ILL PORTAL SUBMIT AN AUTOMATED ILL ARTICLE/CHAPTER REQUEST VIA THE PAU DATABASES SUBMIT A MANUAL ILL ARTICLE/CHAPTER REQUEST VIA WORLDCAT DISCOVERY SUBMIT AN ITEM REQUEST FORM - FOR COMPLETE ITEMS ONLY (NOT FOR ILL)