Palo Alto University On-Campus Procedures and Protocols* Due to COVID-19

November 6, 2020

This document will provide current status of PAU locations and protocol, procedures and safety measures for on campus activities.

*This policy assumes that Santa Clara County meets the State requirements for opening based on the Tier Framework of the “Blueprint for a Safer Economy” effective 8/31/2020.


Non-essential staff will continue working remotely, with only essential personnel (as determined and approved in writing by each division head) on campus. 

DeAnza and Stanford campuses:  CLOSED

Los Altos campus: Open to essential staff, faculty and student workers only.  Patients are being seen via Teletherapy only.

Allen Calvin campus: Open to essential staff, faculty and approved student workers and students for library curbside pickup service.


CAMPUS VISIT CHECKLIST (see details below)








Obtain Prior Approval Before Arriving On Campus

  • Obtain email approval from division head and division EA and forward to A minimum of 72-hour notice to facilities is required prior to their first arrival to campus.  
  • PAU Facilities staff will reply via email to the faculty/staff member, confirming that their access is approved based upon available capacity on a first come first serve basis. {No external guests are allowed, unless absolutely essential, as determined by and approved by the division head, with 72-hour notice to PAU Facilities to confirm capacity.}
  • Complete a ONE-TIME online training via Everfi/Foundry^.  Faculty and staff members will receive online training on these campus access procedures and social distancing guidelines, COVID-19 information from the CDC, and screening themselves for COVID-19 symptoms, including temperature and/or symptom checks using CDC guidelines. Students will receive online training if they are approved to be on campus. This one-time, 25-30 minute training is mandatory before arriving on campus.  

Questions regarding this survey should be directed to:

Required Daily Campus Health Survey

  • Prior to arriving on campus each day (and after completing the approval process above), each person must complete and successfully pass the Campus Health Survey (which will be emailed to them by PAU Facilities at 5PM the day prior). Once completed, an email will be sent to the individual with an “Approved” or “Not Approved” for campus message with the date for which they approved to be on campus.  

Social Distance Protocol

  • A mask or face covering must be worn (covering both nose and mouth) at all times while on campus.

Facemask Required Graphic

PPE (Personal Protective Equipment)

  • PPE, including a mask and/or gloves, will be provided upon request to students, faculty, and staff members by the PAU Facilities Department.
  • A mask or face covering must be worn (covering both nose and mouth) at all times while on campus.
  • Hand sanitizer stations will be distributed throughout the campus.
  • Disinfectant cleaning materials (such as wipes) will be made available in the common areas.

Physical Distancing Modifications

  • ​All offices may only be occupied by one person at a time.
  • Conference rooms will remain closed.
  • Bathrooms have been modified for one-person occupancy.
  • PAU Cafe will maintain a 6-foot distance between occupants at all times.  Dining area and shared appliances (refrigerators, microwaves) will remain closed. Vending machines will remain open with a hand sanitizer station placed nearby.
  • Shared water dispensers to remain closed.
  • Use of shared copiers must be approved by Facilities prior to each use, and then cleaned with sanitizing wipes before and after each use.
  • On-site events will only be allowed when approved by the division head and PAU Facilities, and where social distancing protocols can be practiced.
  • Social distancing signage has been placed on the ground for high traffic areas or where queues form.
  • One-way walkways and hallways have been established.

Enhanced Cleaning & Disinfection

  • PAU Facilities and janitorial staff will operate electrostatic misters, utilizing CDC (N-list) approved chemicals, to sanitize single occupant offices and high touch surfaces throughout the campus.
  • If PAU is notified of a positive case of COVID-19, third-party cleaners will be hired to fully disinfect affected areas. An assessment and determination will be conducted in order to determine whether or not a campus closure is necessary.

Enforcement of Procedures and Protocol

  • Non-compliance issues should be directed to PAU Facilities’ emergency cell phone (1-650-492-3322) or by sending an email to, including as much identifying information as possible (name of person, date/time, and the location on campus)
  • ​Failure to Comply:  We ask that all members of the PAU community respect each other and keep our community safe, especially the “front line workers” at PAU who are required to be on campus.

    ​> For students, any failure to comply with COVID-19 safety protocol will be reported to Student Affairs.

    >For staff and faculty, any failure to comply with COVID-19 safety protocol will be reported to Human Resources and the applicable division head.


COVID-19 Testing: The testing of PAU students, faculty and staff members, for COVID-19 will be deferred to County and State resources.

 >Positive COVID-19 Cases:

  • PAU requires that any student, faculty, or staff member, after testing positive for COVID-19 (and who has been on campus within 14 days prior to or after taking the test), report their positive test result to PAU’s Human Resources department as soon as possible via email to The name of the individual will be kept confidential.
  • Individuals are not permitted to return to campus until they have met the CDC criteria to discontinue home isolation.

 >Contact Tracing: If a PAU student, faculty, or staff member tests positive for COVID-19, contact tracing will be conducted by County and State resources. PAU’s Human Resources department will notify the Santa Clara County COVID Support Team and provide them with the information necessary for the Santa Clara County Health Department to conduct its contact tracing procedure.


 >Government-sponsored leave benefits: Staff and Faculty may be entitled to receive benefits identified at the following address:

 >All Santa Clara County contact (with the exception of contact tracing) should be directed through the VP for Business Affairs and CFO. Please do not reach out to the County directly. 

 >To report deficiencies in compliance with protocol requirements, students, faculty, and staff members may call the County of Santa Clara Office of Labor Standards Enforcement at 1-866-870-7725.



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