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Message About Tuition & Fees

April 6, 2020
Dear Students:
We have received a few questions from students and family members about whether PAU will be reducing tuition during the time that we have to shelter-in-place and conduct all educational activities online.  The answer to that question is no.
Synchronous online classes are new for some in our community, and for those people, we recognize that is not what they signed up for. At the same time, we continue to work hard as a community to provide high quality educational, clinical, and research opportunities for our students.  We are clearly in unchartered territory given the unprecedented pandemic; but, we have prioritized continuing our students’ education with the same faculty, in courses offering the core content needed to move students to the next level of their education.

With very short notice, our faculty have converted all of their classes to online in order to minimize the disruption to our students’ education.  They have worked tirelessly to be ready for the spring quarter.  In addition, the university has increased resources for faculty training, for technology upgrades, for additional equipment for students and faculty who need it, and for additional support through our Library and Student Affairs offices. In addition, we have had to invest in substantial software upgrades as we work overtime to be able to provide HIPAA compliant remote clinical training.  Further, where possible, research activities have continued.  For those research activities that could not continue, we stand ready to restart those projects as quickly as we can once we are allowed.
As it relates to operational expenses, most of the university’s expenses are fixed costs that continue through these unprecedented and unpredictable times, even as we all do our work remotely.  These costs include, faculty and staff salaries and benefits, including student employee salaries, infrastructure and facilities related expenses, and expenses related to our Gronowski Center.  Where we do have some flexibility around discretionary spending, we have asked all divisions to reduce that spending unless it directly relates to supporting in class education, student support, research, and clinical training.
We appreciate the trust you have placed in us to lead our community through this crisis.  The decisions we have had to make have not been easy, but we continue to believe PAU is well positioned to weather this storm.  There will be bumps along the way for sure as we all settle into this new normal.
Finally, If you are experiencing financial challenges as a result of this crisis, please reach out to the Office of Financial Aid for assistance.  They have already been working with students impacted by this crisis to find additional financial resources, and stand ready to do so moving forward.
Stay connected and stay safe.  We will get through this together.

Thom Shepard, M.Ed.

Dean of Students
Palo Alto University-Allen Calvin Campus
1791 Arastradero Road
Palo Alto, CA  94304
Office: Building 3, Room 353
Phone: 650-433-3814