Palo Alto University remains open. For more information please see our Coronavirus Resource Page.

Student Affairs

The Office of Student Affairs serves the non-academic needs of Palo Alto University students from the time they decide to attend PAU to the day they graduate and beyond. This includes assisting international students, students who request special accommodations, as well as planning new student orientation, commencement, and special events. Feel free to also ask us about resources in the Palo Alto/Bay Area community.

Thom Shepard
Dean of Students - Provides the overall direction for the Office of Student Affairs; oversee SHIP (student health insurance plan) and supervise the Student Affairs team.
Phone: 650-433-3814
NEW Virtual Drop-In Office Hours Monday - Thursday: 2:00 to 3:00 pm; available at other times by appointment.
 
Ana Castrillo
Associate Director - Student ADA Accommodations, special events, community resources
Main Campus Bldg 3 Room 334
Phone: 650-433-3836
NEW Virtual Drop-In Office Hours Monday - Friday: 10:00 am - 11:00 am; available at other times by appointment.
 
Lisa Harris 
Associate Director - International Student Services, Veteran/Military Student Services, and housing questions
PAU-Los Altos, Suite C10-5
Phone: 650-433-3851
Schedule:  9:00 am to 3:00 pm, Mon/Tues/Thurs at PAU Los Altos; Wed/Fri-work remotely, but available by email and to meet via Zoom.
NEW Virtual Drop-In Office Hours Tuesday: 9:00 am  - 11:00 am, Thursday: 12:00 pm - 2:00 pm;  available at other times by appointment.
 
Katherine Fortune
Student Activities Manager - supporting student clubs and councils, student leadership development
PAU-Los Altos, Suite C10-4
Phone: 650-433-3818
Schedule varies according to needs, but typically: Monday remote, Tuesday-Thursday at PAU Los Altos, Friday remote.  Always available by email and to meet via Zoom by request.
NEW Virtual Drop-In Office Hours Monday - Friday: 2:00 pm - 3:00 pm; also available at other times by appointment.
 
Nicole Brown
Student Affairs Administrative Assistant - supporting students and Student Affairs division
PAU-Los Altos, Suite C10
Phone: 650-417-2056
Schedule: 9:00 am to 5:00 pm, Mon-Fri
NEW Virtual Drop-In Office Hours Monday & Thursday: 11:00 am - 12:00 pm; also available at other times by appointment.
 
 
 
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