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Student Services

The Office of Student Services serves the non-academic needs of Palo Alto University students from the time they decide to attend PAU to the day they graduate and beyond. This includes assisting international students, students who request special accommodations, as well as planning new student orientation, commencement, and special events for current students and alumni.  Feel free to also ask us about resources in the Palo Alto/Bay Area community.

Thom Shepard
Director of Student Services - Provides the overall direction for the Office of Student Services; oversee SHIP (student health insurance plan) and supervise the Student Services team.
Phone: 650-433-3814
Schedule:  Monday-work remotely, but available to meet via Zoom by request, Tuesday/Friday, work at PAU-Los Altos, C-10 suite, Tuesday from 12-2 work at PAU-De Anza out of Dr. Marcille's office, Wednesday/Thursday, work at PAU-Calvin Campus, Building 1 room 106
 
Ana Castrillo
Associate Director - Student ADA Accommodations, special events, community resources
Main Campus Bldg 3 Room 334
Phone: 650-433-3836
 
Lisa Harris 
Associate Director - International Student Services, Veteran Student Services, and housing questions
PAU-Los Altos, Suite C10-5
Phone: 650-433-3851
Schedule:  9:30 am to 2:30 pm, Mon/Tues/Thurs at PAU Los Altos; Wed/Fri-work remotely, but available to meet via Zoom by request
 
Kemper Mitchell
Director - Alumni Services
PAU-Los Altos, Suite C10-6
Phone: 650-433-3835
 
Katherine Fortune
Student Activities Manager - supporting student clubs and councils, student leadership development
PAU-Los Altos, Suite C10-4
Phone: 650-433-3818
Schedule varies according to needs, but typically: Monday remote, Tuesday-Thursday at PAU Los Altos, Friday remote.  Always available by email and to meet via Zoom by request.
 
 
 

Contact

1791 Arastradero Road
Palo Alto, CA 94304

Phone: (800) 818-6136 Fax: (650) 433-3888

EMAIL ADDITIONAL CONTACT INFORMATION

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