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Contact Us

Library Circulation Desk
(650) 433-3808

Contact the Circulation Desk for the following:
• Library study room reservations
• Projector, laptop, and conference phone reservations
• Checking out, returning, and *renewing* library materials
• Paying fines
*Checking your library account*
• *Checking availability of library materials (including Course Reserves)*
• *Placing library materials on hold*
• Assistance with locating library materials
• Picking up and returning items requested through InterLibrary Loan (ILL)
• Picking up personal copies of dissertations
• Checking out and returing faculty lab keys
• Lost & Found

• Referrals for other questions and concerns

*Or go online to use your WorldCat account. Log in with your PAU email credentials*

Scott Hines, University Librarian and Director of Academic Technology
(650) 433-3855

Contact Scott for the following:
• Research assistance, help with literature reviews and database searching
• Schedule in-class training sessions tailored to specific content areas
• Dissertation format editing questions
• Questions about the collections and policies of PAU Library and of other Libraries
• Academic Technology plans and suggestions

Glenn Saito, Instructional Designer/Digital Media Specialist
(650) 433-3875

Contact Glenn for the following:
• Assistance setting up courses in the Canvas LMS
• Assistance and troubleshooting with the Canvas LMS
• Assistance with using video in your online course
• To request recording using course capture in the classrooms
• Instruction in using course capture or other educational technologies
• To request audio-visual services or recording

Mary Anderson, Librarian, Head of Technical Services, Interlibrary Loan, and Circulation
(650) 433-3816

Contact Mary for the following:
• Questions about Interlibrary Loan Services (ILL)
• Questions about library copies of PAU dissertations and psychological test materials
• Questions about materials in the collection and circulation policies
• Questions about general library policies and procedures
• Questions about your library accounts
• Assistance with navigating the ILL system and using your online account in ILLiad
• Assistance with navigating the library catalog and using your online account in WorldCat
• Assistance using WorldCat and the PAU databases to find materials
• Assistance with setting up and using Course Reserves
• Assistance with setting up faculty keys and other special items for circulation
• Assistance with requests for materials to add to the collection
• Reporting errors in the journals list, ILLiad, WorldCat, and other online library tools

Sharon Hamrick, Library Technician II, Interlibrary Loan
(650) 433-3848

Contact Sharon for the following:
• Questions about Interlibrary Loan (ILL) requests




1791 Arastradero Road
Palo Alto, CA 94304

Phone: (800) 818-6136 Fax: (650) 433-3888





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